Privacy Policy
Thank you for supporting us and buying our products. Rose Candle Co LLC is committed to protecting your personal information privacy.
When you purchase products from our website, as part of Shopify platform we collect some personal information that you volunteer in order to procure your purchases. This information includes name, phone number, address, email and credit card information
We use this information to process your purchase while being responsible to our legal obligations. Shopify may reach out through their platform to offer services or reminders to you. We also use your information to process data analysis which tells us how we are doing as a business.
In general we do not share your information without your consent.
Absolutely — I’ll draft a clean, ready-to-paste Privacy Policy section that covers the exact SMS language Klaviyo is asking for, including:
- Best practices disclosure
- SMS abandoned cart language
- Third-party data sharing (for SMS sending + analytics)
- Optional location-based services wording
- Clear opt-in / opt-out statements
You can drop this right into your existing Privacy Policy (usually under a “Mobile Messaging” or “SMS Communications” heading).
SMS / Mobile Messaging Privacy Policy Add-On
Mobile Messaging (SMS/MMS) Policy
By subscribing to text notifications from Rose Candle Soap & Apothecary (the “Company”), you agree to receive recurring SMS and MMS marketing messages, including promotions, updates, cart reminders, and customer support messages. Message and data rates may apply. Message frequency varies. You may opt out of receiving these communications at any time by replying STOP to any message we send. For help, reply HELP.
Your consent to receive SMS messages is not a condition of any purchase.
How We Use Your Information
We collect your phone number and certain device data when you choose to opt in to SMS communications. This information may be used to:
- Send order updates and customer support messages
- Send promotional and marketing messages
- Send abandoned cart reminders if you begin checkout without completing a purchase
- Improve customer experience and personalize messaging
SMS Abandoned Cart Disclosure
If you have opted in to SMS marketing or have provided your phone number during checkout, we may send you text messages if you leave items in your cart without completing your purchase. These messages are intended to remind you of your items and improve your shopping experience.
Third-Party Data Sharing
We may share your phone number and messaging activity data with trusted service providers (such as Klaviyo and SMS gateway partners) strictly for the purpose of sending mobile messages and providing related customer support and analytics.
We do not sell your personal information, including phone numbers, to any third parties for marketing purposes.
Location Tracking and Location-Based Services (Optional)
(If you don’t use location tracking, tell me & I’ll remove this section completely.)
We may use information such as your IP address or device location to tailor messaging relevant to your region. This may include local promotions, shipping availability updates, or store events.
You can disable location permissions in your device settings at any time.
Opt-Out Instructions
- To stop receiving text messages, reply STOP at any time.
-
To request removal of your data, you may contact us at:
[Insert your customer support email]
We will make every reasonable effort to honor requests quickly, as required by law.
Privacy & Data Protection
We respect your privacy. All personal information collected is handled in accordance with our main Privacy Policy and applicable data protection laws. You can view our full Privacy Policy at:
[Insert your website’s privacy policy page link]
If you’d like, I can now:
✅ Format it to match your brand voice (warm, artisanal, boutique, elegant)
✅ Insert your exact business name, email, and link
✅ Remove the location section if not applicable
✅ Add a matching SMS Consent Disclosure for your checkout page / pop-ups
Would you like the tone to be:
A. Warm + Boutique (gentle and elegant)
B. Clean + Professional
C. Fun + Friendly
Tell me A / B / or C and I’ll tailor it perfectly.